The website www.dalou.com.gr is the online store of the company Thomais Evelina Kapsali – Dalou. The physical store of our company is located at 2 Larisis Street, Ampelokipi, 11523 Athens.
By visiting our website or using material from this website, you accept the following terms. Please note that you are not allowed to use the website if you do not accept the following terms.
1. Copyright
The content of this website is property of Thomais Evelina Kapsali – Dalou, subject to any rights not expressly granted here. All copyrights of this Website belong to Thomais Evelina Kapsali – Dalou. By accessing this website you agree to be bound by the copyright laws.
2. Protection of Personal Data
The company Thomais Evelina Kapsali – Dalou (hereinafter Dalou) recognizes the importance of the issue of security of personal data as well as electronic transactions. We consider it of paramount importance to protect and safeguard them, taking all necessary technical measures and complying with applicable law. The data collected by our company are those that are required and used exclusively for the purposes for which they are collected, excluding any other undesirable use of them.
2.1 Purpose: The purpose of this policy is to inform our customers about the data collected for their service, to inform them about offers and new services. Through this policy, our customers can be informed of their rights to access, correct or delete their data.
2.2 Personal Data: Dalou requests and receives from you only those data that are absolutely necessary for the service of the relationship between us and are used exclusively for the purposes for which they have been collected. Data are also collected which you have voluntarily disclosed to our company.
2.3 Data Security: We have taken all possible technical measures to secure your personal data. Our company provides limited access only to those of its employees / associates who are required to have access to the data. Takes all necessary measures to avoid any unauthorized access, use or modification of this data. Complies with applicable law and has established data protection procedures.
2.4 Data Recipients: Recipients of the data may only be authorized employees of the company as well as third parties, who through contracts with Dalou have committed to comply with this policy and in particular not to copy, dispose, destroy and alter their given these.
2.5 Customer Rights: Our customers have the rights of Law 2472/1997, as applicable, and specifically the right to access, correct and delete their data. Any relevant request can be submitted either through the company’s website www.dalou.com.gr or via e-mail at info@dalou.com.gr or by phone at 6948181403.
2.6 Use of Data: Dalou may use your data to inform you about offers, new products, new services and anything else related to the operation and organization of our company. In case you do not wish to receive updates / offers / advertisements from our company in the future, you can declare it by sending an email to info@dalou.com.gr.
2.7 Data Disclosure: Our company does not disclose the details of users and their transactions unless it has a written authorization from the data subject or this is required by a court decision, prosecutor’s order or decision / order of another public authority.
2.8 COOKIES: The website www.dalou.com.gr may use cookies to identify the user. Cookies are small text files that are stored in the terminal of each user, without receiving any information or knowledge of personal files or documents of the user. Cookies are used solely to facilitate the user’s access to specific products and for statistical purposes in order to determine the areas in which Dalou products and / or services are popular or for marketing purposes. Our company gives users the right to express their opposition to the use of cookies. In such a case the user will not be able to have further access. In case you want to consent or withdraw your consent you can send an email to info@dalou.com.gr.
Our company reserves the right to modify this policy by updating this text in order to comply with applicable data protection legislation and in any other case deems it necessary.
3. Third Party Websites
To facilitate your access to its website, Dalou may include links to Internet sites that are owned or operated by third parties and are responsible for their own content.
4. Limitation of Liability
Dalou has made every effort to portray its products as accurately as possible by viewing photos, descriptions and specific comments. However, this website may contain errors (typographical, numerical and visual). Our company does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this website.
5. Modification of the terms hereof
Dalou reserves the right to modify or renew the terms and conditions of transactions and undertakes to update this text for any change or addition to the terms.
6. Property – Trademarks
The content of the website, the Dalou logo and dalou.com.gr is the property of the company: Thomas Evelina Kapsali – Dalou, Larissis 2, Ampelokipoi, 11523 Athens.
Your access to this website should not be construed as a concession, consequently, final or otherwise, of any license or right to use any symbols, logos, images, representations appearing on this website, without our prior written consent.
7. Product Shipments – Payment for products
Dalou can serve customers all over Greece. Shipments of products are made with cooperating courier companies and their payment can be made in three ways:
1) by credit, debit or prepaid card VISA, MasterCard, AMEX through the secure environment of the National Bank. You do not need to register. Payment is made only by filling in your card details on the form that will appear at the end of the purchase.
Shipping with this payment method costs 5 euros.
2) by deposit in one of our company accounts:
• National Bank Account: 13300176479 IBAN: GR2001101330000013300176479
• Piraeus Bank Account: 5043086900423 IBAN: GR6201720430005043086900423
Shipping with this payment method costs 5 euros.
2) Cash on delivery via Courier for urban centers and inaccessible areas with a minimum charge of € 3 per order.
Shipping with this payment method costs 5 euros.
In case the order is € 25 or more, shipping is free.
Your orders are shipped depending on product availability usually within 24 hours. In case your order cannot be executed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you wish to complete it. Please note that shipping costs differ for sending orders abroad.
8. Withdrawal and Returns of products
You reserve the right to return the products you buy, free of charge and without having to let us know the reason why you want the products returned, within fifteen days from the date of transaction. In this case, only the direct cost of returning the products is borne by you. Only in case of our fault the shipping costs are borne by our company. Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie without being used, altered in any way and their packaging must be complete, together with the documents, the retail receipt and the packaging that accompanied the product. In case of return of the products, your refund will be completed within 15 days from the date we receive the products.
9. Product Prices
All prices presented in our catalogs include VAT 24% and the luxury tax where it corresponds. These prices refer to the quantities that are available in our warehouse, while Dalou reserves the right to adjust the prices. For some areas of Greece for which reduced VAT rates apply and if your order is made with an invoice then the prices of the products are lower than those listed during the reduced VAT.
10. Applicable Law
All transactions you make through the website www.dalou.com.gr are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer protection (Law 2251/1994) which regulates issues related to distance selling.
11. Company policy for cookies
Our goal is to continuously upgrade the navigation experience of our visitors. In order to achieve this and to meet your needs, we use data that relate exclusively to your preferences during your visit to www.dalou.com.gr. Cookies are pieces of information that are stored in the form of text in your browser (Chrome, Mozilla Firefox, Internet Explorer), helping the most efficient operation of our website. Our site uses the following cookies:
Functionality Cookies: They allow the execution of basic functions of the site, such as adding products to the cart.
Preferences Cookies: These cookies “memorize” your preferences when you browse our site, so we can recommend the right products based on your needs.
Advertising Cookies: With advertising cookies we seek to show you ads related to your interests, so as not to bother you with messages that do not interest you.
Cookies Analytics: They enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience you have through it.